Barcelona estate agencies: response times
Request a measurementHalf of the agencies took more than a day and a half to reply.
We sent the same inquiry to 40 Barcelona estate agencies on a Saturday at 11:15 pm, through the channel each one publishes, and recorded when the first reply arrived.
- Median time to first reply
- 38 h
- Replied within an hour
- 3 of 40
- Replied before Monday
- 11 of 40
- Never replied
- 5
Agencies that had replied, by time elapsed
Cumulative share of the 40 agencies. Hardly any replies come in over the weekend; most arrive on Monday during office hours.
Time since sending (Saturday, 11:15 pm). The first reply counts, whether written by a person or automated.
Method
Sample
40 agencies in Eixample, Gràcia and Sant Martí, selected from Google Maps and property portals.
Inquiry
A short message asking whether a flat was available and could be viewed that week.
Measurement
Hours elapsed until the first reply. No agency is named.
Measure your agency’s response time
For one month we record how long your agency takes to answer new inquiries, then send you a report with the results.